Reel Successes in Space9 Casino
Space9 Casino Overview
Located on a website that is fully translated into 15 languages including English, French, German, Spanish and Portuguese amongst others, Space9 offers an immersive online gaming experience to players from all over the world. The company behind this well-designed platform has been operating since 2015, after having received its license from the Government of Curacao.
In order for a player to start exploring Space9 Casino games at this casino, they will have to go through a registration process first, which we will discuss in more detail further down this article.
Registration Process and Account Features
Opening an account at Space9 Casino is easy. Players can choose between two options – registering using email or logging in with one of the many supported social media profiles such as Facebook, Twitter or Google+. During the registration process players are asked to provide information including their name and surname, date of birth, address etc.
Once inside the casino account players can browse different categories of games by clicking on icons located at the top left corner. They will also be able to access their account data, manage bonuses, withdraw funds and monitor their performance in different categories of games – more about these functions below.
Bonuses
To new customers Space9 offers a welcome bonus that equals 100% of deposited amount up to €200 plus an additional bonus for loyalty, which is explained as “free money every day”.
Players may find other bonuses inside the casino account’s menu. These can be cashback promotions or special tournaments where top players win bigger prizes than usual.
Payments and Withdrawals
At Space9 Casino different payment options are available to accommodate various player needs: Visa Mastercard, Skrill Neteller or online bank transfer with a transaction speed of approximately 48-72 hours – this is what the website claims.
Minimum deposit amount at Space9 equals €20, whilst maximum allowable daily and monthly deposits depend on players’ status level. On withdrawal side minimum cashout sum for non-VISA cards users is $/€50 – otherwise it’s just $10; there are no fees involved in processing such transactions except in a few countries where this might be necessary.
Game Categories
On the casino website one may find several types of games: slots, table games and live dealer ones. At Space9 Casino players have access to a diverse collection of 3D slot machines including popular titles like ‘Book Of Ra’ and ‘Big Bang’. The wide assortment of live games such as Roulette, Blackjack and Baccarat can also be found.
Software Providers
Space9 has partnered with several renowned game developers such as Novomatic NetEnt, Amatic Games, NextGen Gaming IGT among others to create the platform’s extensive library. There are more than 1 thousand titles to browse through at this online casino including slots of different types and jackpot games like ‘Mega Joker’ – these come from both popular and relatively small-scale game developers.
Mobile Version
It is possible for players with iOS devices (from version 8 upwards) Android smartphones (5 or newer), Blackberry or even mobile internet enabled TVs to access Space9’s services. The website supports both portrait mode only, so that people can navigate through menu options while keeping their phone in its usual position.
Space9 Casino also offers a native app which can be downloaded onto various operating systems from the casino’s official website after entering player account data – players won’t need to sign up again since this procedure will ask for existing credentials. This app is updated every other month with new features so mobile users don’t have anything to worry about.
Security and License
Space9 Casino received a license in Curacao which allows its operators to host games at international markets targeting non-US citizens due to lack of a valid federal U.S.A permit at present, the website also says they hold an e-gaming license from Malta. It adheres fully to strict regulations set forth by regulatory agencies including anti-money laundering controls and fair play policies.
Additionally Space9 uses SSL encryption on their servers thus all data that is saved there stays safe – so if you sign in via public Wi-Fi remember it could be hacked but personal account credentials will still stay secure due mentioned features. Customer Support
At the bottom right corner of the screen customers can find an icon leading them to live chat help option where one support agent or two are usually available at all times, ready to answer urgent queries regarding banking payment methods game results and many more topics related with their use on platform.
Customer Support and Performance
The website boasts a dedicated phone number for each country of player origin from where clients can contact them. There is an option named “Report a Problem” which has its own sub-menu containing additional assistance sections, there one may also look over how much players have deposited spent withdrawn etc or find some answers themselves via FAQ page.
To the left you will see the most commonly used resources that might help to resolve basic queries before consulting directly with customer support staff. Here are their working hours:
Monday through Friday they can be reached between 08:00 am and midnight (Central European Time).
On Saturdays Sundays this window narrows down until early evening or end of service respectively at 17:00 PM.
It is also possible to fill in a feedback form with questions or suggestions that should get answered promptly. They provide detailed contact details for players wishing to inquire about depositing funds via bank transfers (they are located abroad), so one would better check it prior to making any deposits as well since every location has its unique restrictions which do not influence how much they spend there at all times.
Performance
The platform maintains a performance of 3.5 out of possible 5 when looked from technical view – because this particular system isn’t able to support real time updates within such short timeframe due reasons like having less traffic than websites that have lot higher visitors numbers which could take more servers overall.
User Experience and General Conclusion
As previously mentioned, Space9 offers an intuitive interface. This means it doesn’t require significant effort for a player familiar with this industry to navigate through the options located at top left corner including profile settings account history bonus details – even new users can easily discover necessary sections thanks to menu’s simple structure.
In case of any questions or concerns you might have, customer support team is ready 24 hours on end Monday until Saturday (as stated above).
